Saturday, January 25, 2020

Analysis Of Luxury Hotel Emirate Palace

Analysis Of Luxury Hotel Emirate Palace Introduction The Emirate palace is the most luxurious hotel in Abu Dhabi being the second seven star hotel of the world. Construction of the hotel is done with the maximum possible standards of comfort and luxury. It is built in 1000 hectares of beautiful landscapes. Infrastructure of the hotel is highly commendable with all the facilities. It has 20 different places for culinary delights, vast parking place, 2 helipads, 300 rooms, 90 suits, 48 conference rooms, and a huge conference centre. The level of various services provided by the hotel is of very high quality. (Minghetti., 2003) Some of the major services in the hotel industry are the customer services, room services, layout services, quality services etc. These services hold a great importance in the hospitality industry and even more for a hotel like Emirate Palace. Providing good customer services in the hotel industry is the most critical objective to remain competitive and profitable in the long run of the business. Customer service is a very significant facet of the hospitality industry. Customers of hotels need the employees to fulfill their various requirements and thus keep on interacting with them all the time during their stay in the hotel. (Fitzsimmons., 1999) Tourism is an important sector of the UAE and thus the hospitality and tourism industry is flourishing and competitive there. There are a large number of hotels in Abu Dhabi which fulfils all the requirements of location, accommodation and budget of the customers. To gain a competitive edge in the market it is advisable for a hotel to work rigorously for the improvement of the customer services. Providing exceptional customer service is a very critical issue for the hospitality industry. Customers of hotels expect a good level of service from the hotel employees and if not provided than they may often feel dissatisfied but if they are given better service than the expectations they can be made feel special and important for the hotel and can make sure that during the next visit in the city they will stay in the same hotel. The main objective of good customer service is bringing the customers back. This can be done if the level of service provided to the customer is good enough to sat isfy him so that he should a spread a positive feedback about the hotel that will attract more customers to the hotel. The main focus of customer services is the customer satisfaction to gain retention by making strong and long term relations. (Dominici., 2010) Following figure show the service blueprint of a luxury hotel: Mission and Vision of Emirate Palace The mission of the hotel is to provide clients the most exclusive and unique experiences. The strategic vision of the Emirate Palace is to serve as a worlds most luxurious hotel and leisure destination and to lead the industry. Another vision of the hotel is to contribute in making Abu Dhabi the centre of cultural activities of the Middle East and Emirate Palace a milestone in the country which can host any prestigious sporting event in Abu Dhabi. Customer Services in Emirate Palace Following are the main customer services offered in the Emirate Palace: Hotel Reservations Emirate Palace has a very nice facility to make reservations in the hotel. It has an online reservation portal where customer can make advance bookings for their stay in the hotel. Customer can also check the status of availability of rooms on the future dates when he wants to visit the hotel. Many online payment options are available on the website for the convenience of the customer to choose payment option which suits them the most. Reservation portal also gives many offers on the advance booking of rooms. (Dhabi.) Meetings and Conferences The Emirate Palace has 48 conference rooms, a large conference centre, a ballroom with a capacity of 2400 guests, a huge auditorium able to accommodate 1100 seats. These meeting and conference halls are best suitable for a gathering of 1000 people or a private confidential meeting of 10 people. The conference rooms have projectors, LCD screens, microphones, Wi-Fi data system and audio and video conference system preinstalled. (Dhabi.) Guest Relations Emirate Palace used to provide high level of customer service to the guests of the hotels. It is one of the most superior hotels in the world so the list of the hotel guests is also very exclusive. After getting pampered with the world class customer service the customers are welcomed to provide an honest feedback about their stay in the hotel. This feedback is helpful in maintaining long term relationship with the customers. (Dhabi.) Membership The hotel provides the facility of membership with the group. This membership facility is very useful in case of urgent bookings in the hotel. Members of the hotel are the customers who used to visit the hotel more often. This facility is the benefit of the long term relationship between the hotel and its customers. The members of the hotel are given priority in case of unavailability of enough vacancies in the hotel. Comments/Suggestions Collecting feedback from the customers is a critical issue for providing the best customer services in the industry. Words from the customers are very important for the hotel. These feedbacks are used to improve the quality of service if needed. Transit Visas for UAE UAE is the main place of attraction for the tourists all around the globe. Tourism is an important industry in the UAE and people used to visit UAE both for work and fun. The hotel helps its customers to provide transit visas for the UAE during their stay in the country. Acquiring visas is the most time consuming task for a visit in a foreign country. This herculean task is made easy for the customers by the Emirate Palace by providing them the transit visas for the UAE. The Emirate Palace get transit visas of 14 days issued for the customers within 7 working days. (Transit Visas for the United Arab Emirates) Events Calendar Schedule of the coming events in Abu Dhabi, UAE and Emirate Palace is available on the website of the hotel. This information can be very helpful for the customers of the hotel to make reservation accordingly if they want to attend a certain event in the hotel. The event calendar is used for getting information about the latest events going to be held at the hotel. (Dhabi.) IT Butler Service Till now the Emirate Palace used to provide a personal butler for every room and suite but now the butler service has taken a step ahead and the hotel is providing an IT butler for private consultation. This IT butler service is 247 facilities for IT assistance and support of the customer. Emirate Palace is used to host many conferences and workshops for many IT companies. Online Printing In case a customer needs printed copy of some of his document then he does not have to go to a printer to get his document printed. The Emirate Palace provides the service of online printing. The customer has to upload the electronic copy of the document on the web portal of the hotel and order it for printing. Nominal charges are applicable on printing of documents. This service adds value to the customer services provided by the hotel. (Dhabi.) Leisure Healthcare The hotel has unlimited leisure and recreational facilities available. The hotel has health spa, fitness suites, energy zone, tennis and paddle programs for health and fitness of the customers. Many water sports activities are facilitated by the hotel where the customers can enjoy the thrill of the open sea. Sarab Land is a children playground well equipped with slides and swings and many child activities organized by the beach club. (Dhabi.) Analysis of Customer Service Operations in Emirate Palace Service operation management is all bout the process by which organization produce services which are useful for the customer. Operation management takes care of managing the process of production of services. The process of transformation of input resources in the output of services is called an operation. (JPC Media LLC ) The operation process of transforming inputs into outputs certainly adds some value (apart from the cost of input) to the final product or service which is called the value added to the service. The Emirate Palace provides a very high level of service to its customer. This level of service can be produced only if the organization incorporates a service operation management which keeps a watch on the process of production of services. Various customer services in the Emirate Palace are discussed above and here these services are being analyzed on the framework of service operation management. (JPC Media LLC ) Hotel Reservation In the Emirate Palace the hotel reservation system is a customer service. In the operation of this service the inputs given are the web portal for the reservation system where the queries for the availability of rooms on are asked, and information (like number of rooms, number of guests, adults or children, date of reservation) from the customer is also required. Another input is the payment options for the advance booking. The transformation process of this service includes the changes in the database of the hotel reservation system. The database provides the results of the queries made by customer regarding the vacancy of room on the given date. The process of reservation also includes the transaction of amount for the reservation made in the hotel. Output from the transformation process is the customer service for making advance reservations in the hotel. The process provides information about the availability of rooms or suites on the particular date when customer wants it. The process also provides the information about all the types of rooms and suites in the hotel, their specifications, facilities in the rooms, and charges of the rooms. Using this information customer can choose the type of room and services they need. After making the payments for the reservation customer can get his room booked in the hotel on the desired date. (JPC Media LLC ) Meetings Conferences The Emirate Palace is one of the best venues for government conference and summits. Meetings and conferences of many multinational companies are arranged at the conference rooms and auditorium of the hotel. The input in the operation of this facility are the space of the meeting rooms, gadgets like the LCDs, microphones, projectors, other services like, Wi-Fi internet, audio or video conferencing systems. These additional services act as input of this customer service. Another input is the piece of information provided by the customer about his requirements of the meeting or conference rooms. Transformation process of the above input gadgets and services into the desired output of the service include a few steps. Conference rooms or auditorium are booked for various purposes. So first of all the requirements of the customer are studied and an estimation of the budget is given to the customer. If the customer needs any changes then the budget is revised otherwise next step that is installation of the extra facilities like Wi-Fi, projectors, LCDs are done in conference rooms and the rooms are ready and well furnished for the meetings going to held there. Successful business meetings and government conferences and summits without any disturbance or interrupt due to some missing equipment or service are the output of this service operation. Satisfied customer is the intangible and most important outcome from the operation. (JPC Media LLC ) Guest Relations Emirate Palace is one of the few hotels which provide seven star facilities to its customers. So the list of guests of the hotel becomes very exclusive as many government official, Hollywood stars, and sports star used to visit the hotel. The input in the service operation is the guests and the employees of the hotel. The process of the operation involves the interaction between the customers and the employees of the hotel. Guests used to keep on communicating with the hotel staff during all the hours of the day and the response of the staff plays a crucial role in the process of transforming inputs in the desired output. The hotel staff is well trained in the field of hospitality and fulfills all the needs of the guests of the hotel. The output of this service operation is the long term relationship with the customers. A happy guest with the facilities of the hotel will give a positive feedback of the customer services of the hotel. Apart from the positive feedback another important output will be the next stay of the guest in the hotel. Managing healthy and long term relations with the guests is important in the retention of the customers. (JPC Media LLC ) Transit Visas for UAE Emirate Palace helps its customers in getting the temporary tourist visas of the UAE. Input for the service operation is the customers documents, and charges of the visa. These are the requirements for getting the transit visa for UAE for the customers of Emirate Palace. The process of the service operation involves many steps as it has to go through a government protocol which is a bit time consuming but less than what it takes to get a transit visa directly from UAE embassy. Processing of the visa application takes at least 7 working days. The issuance of visas is under control of the Immigration department of Abu Dhabi. Transit visa valid for 14 days from the day of arrival in UAE is the output of the transformation process. A scanned copy on the mail of the customer is sent as soon as the visa is approved. The customer can receive the original copy of the visa from the Immigration office at the UAE airport. (Transit Visas for the United Arab Emirates) IT Butler Service Personal butler service for each room is being provided by many hotels and is not enough for the Emirate Palace so has decided providing a perfect hospitality service according to day todays requirements of the customers. Input in this service is the employee of the hotel who is well trained in the hospitality business and in IT skills as well. The process of service operation is the training of the staff for the role of IT butler. They are trained to solve IT related problems of the customers. Solution of the IT issues of the customers is the output of the operation. The IT butler helps the customers in setting up their office network, companys VPN, or any handy issue with some technical tool or application. The IT butler is available 247 for the service of the customers. Analysis of Supply Chain Management Precisely speaking Supply Chain Management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced at the right quantity, to the right location and at the right time, minimizing the cost and improving the service quality. This definition of Supply Chain Management depicts that each and every facility plays an important role in making the product according to customers requirement. The supply chain in the hotel industry is used to provide the best service in the industry to the customers. The Supply chain of the Emirate Palace is designed with a certain objective of each link in the chain. Designing the right service for the customer with flexibility should be delivered to the customer in appropriate quantity, at the right time when he customer really needs it should be provided at the minimal cost. (Supply Chain Management) In the Emirate Palace various decisions are made at times at different levels of management for the advancement in the customer services. Long term decisions are made at the strategic level. Issues like ambience of the rooms and suites, type of customer services etc are decided at the strategic level. Decisions regarding the customer services like what services to provide, how to provide, what should be cost of a particular service etc are taken at this level. Medium term decisions like the menu of the week, theme of a particular party, other offer on services, duty of the hotel staff etc are taken at this level of the chain. The operational level is to take day to day decisions like the attire of the staff, celebrity guest of the day etc. There is a very thin line between the functions of tactical and operational level. Inventory management and Customer service hold a trade off with each other. If the hotel staff start being very rigid with their inventory management system then they will not be able to provide the level of customer service they are providing currently. The Emirate Palace provides a very high level of customer services which will not be possible if the hotel management is more concerned about the stocks in the inventory rather than the customer satisfaction. (Supply Chain Management) Electronic Operations at Emirate Palace The Emirate Palace provides many services to the customer. These services are the measure of customer satisfaction with the hotel. The hotel Management use to manage most of their tasks using technologically advanced resources these operations are also called electronic operations. The major electronic operations of the hotel are the following: (Minghetti., 2003) Reservation System The Reservation System of the hotel is completely web based. A web portal is provided for the customers to check the availability of rooms on particular dates and make reservations if available. There the customers can also look at the images of the different types of rooms and suites of the hotel and choose one of them for their stay in the hotel. Payments are also done online via credit card and many other payment options. The payment link is provided extra web security for security reasons of the customers. Overall the reservation system of the Emirate Palace is a value added service operation of the hotel. Online Printing There is another facility of online printing provided for the customers of the hotel. This facility can be availed by a customer if he has a meeting early in the morning and he needs hard copies of some of his documents of which he has electronic copy. Customer can go to the website of the hotel and click on the link of online printing. Now he can upload the soft copy of his document and order it for printing. The print outs cost nominal printing charges. (Transit Visas for the United Arab Emirates) ATMs The electronic operations of the Emirate Palace include all the electronic services provided by the hotel. There are three ATM machines in the hotel from where customers can make transactions in case if they need cash amount. Internet Facility The Emirate Palace also provides internet facilities to the customers. All the rooms and suites have a Wi-Fi internet connection of 20 mbps. This complementary line is spread in all parts of the hotel. On special demand of the customers a broad line of 80 mbps Wi-Fi internet connection is provided which has additional charges. SWOT Analysis of the Emirate Palace Strengths Exclusive service and features and high brand value. Patronage of the high profile clients thus maintained profits. Weaknesses Extremely heavy cost of rooms so 50% rooms vacant every year. Exclusive and the quality service cost very high. Opportunities Reduction in prices may attract more guests. Threats Another 5 star hotel Burj-Al-Arab is a major competitor. Profits might get reduced because of the global economic melt down. Business Process Map of the Emirate Palace Business process mapping is a methodology to improve the performance and efficiency of the organization by improving the process steps in the delivery of product or service. The business process of the delivery of customer services in the Emirate Palace is depicted in the figure below: (Business Process Modeling) Customer Order for Service Apologize for delay and ask for time. Deliver Service to customer Update Service customer Database Database Service booked for the customer Yes Forward order to Inventory Management No Check time to make available Available? Processing order Check Availability The notations of the various figures are different in the above flow chart of the business process of the. Decision point Activities Actions Events Service Quality Management Quality of the service is the ability of satisfying customer needs and meets his expectations consistently. It is the duty of the hotel staff and employees to provide the level of service which is up to the mark or even better than their expectations. The Emirate Palace is a seven star hotel so the quantity of customer service will be obviously large. But the quality of service they provide should be tested on various dimensions. (Dominici., 2010) Dimensions of Quality The dimensions of quality are: Performance: The services provided by the hotel are very exclusive. The innovation tem of the hotel has worked hard to provide the customers with the unique customer services. Aesthetics: Customer services provided by the Emirate Palace are very lucrative and well designed. The reservation system of the hotel is very user friendly i.e. any newbie can use the portal and book a room for him. Special Features: Each and every customer service of the Emirate Palace has certain unique and special feature in it. Like most seven star hotels provide a private butler for every room and suites. But the Emirate Palace is providing a private IT butler for every room and suite. The job of this butler will be to help the customers with the IT related problems. Conformance: All the customer services of the Emirate Palace are up to the mark of the expectations of the customer. Reliability: The consistent performance of certain customer services in the Emirate Palace is doubtful. Like the IT butler service. (Dominici., 2010) Durability: The services offered by the hotel seem to have a long useful life. All the services provided to the customers today will be also are needed by the future customers of the hotel. The following figure shows the Gap Model of the Service Quality Total Cost of Quality Failure Cost: This cost of quality is the cost of defective and faulty parts of service. The failure cost of quality of the customer services will be high for the hotel. This cost is further classified in two types: Internal Failure Cost: This is he cost when the fault in the service is detected before the launch of the service. Some employees of the hotel must have gone under training of IT skills for doing the job of IT butler. External Failure Cost: All the cost incurred to determine and repair the fault of the service which is detected after it is offered to the customer. Appraisal Cost: This is the cost paid to ensure that the quality of service is maintained during the use of it. Like the cost of maintenance of the database of the hotel reservation system because if the database or the system crashes then one of the most important customer service of the hotel will be finished. Prevention Cost: This cost is paid for the training planning of total quality, customer satisfaction, and quality improvement costs so that defect can be prevented. A separate team of innovation and customer service is always working for the improvement in the current services and remove the faults if any. The Emirate Palace has received the Environment Management System ISO 14001: 2004 Certification of Hospitality Services. Recommendations Suggestions The Emirate Palace provides a wide range of customer services to its guests. Most of these services are value added and costs pretty high for the hotel. The reservation system of the hotel is a wonderful customer services but there are some improvements required in the system so that it can be more valuable for the customers. Reservations made on the web portal cannot be withdrawn later if the customer has any case of urgency. Full amount of the payment is forfeited by the hotel. If a customer has booked a room advance in 1 month but on the day of reservation he got stuck with some important work than the instead of forfeiting the whole amount a particular percentage of the payment should be deducted and the rest should be transferred back. The process of providing transit visas of the UAE is a bit time consuming so the hotel management must try to reduce the time taken in the process. Conclusions The Emirate Palace is one of the worlds few seven star hotels providing excellent level of customer services. These customer services are produced by passing through various processes of service development. Operation management, process design, service supply chain strategies, and service quality management. All these frameworks and tools are helpful for the improvement of services. Developing a service involves 3 phase of giving input, process transformation, and obtaining output. Each service is the output if this process. This objective behind these high levels of services is customer satisfaction. In the hospitality industry the guests should be treated to make hem feel special. Every customer has a certain level of expectations from the service provider and if the service provided does not live up to the expectations of the customer then the customer will never come back to buy the service again. But a satisfied customer is always necessary for spreading the word of mouth about the quality of service of the business. So an organization must always vigorously strive to provide customer services to the guests so that they get satisfied and give a positive feedback of the organization.

Friday, January 17, 2020

Friendship: Meaning of Life and Friends Essay

What is a friend? According to Aristotle, a friend is a single sole dwelling in two bodies. People understand the concept of friendship differently, but there is one common ground for it. It is always built on a mutual sympathy. Friendship plays an important role in our lives, to a large extent. Friends can help you find the meaning of life by helping you overcome challenges. They are people in your life that care for you and they simple add joy and meaning to your life. In some cases it is short and finds its end quickly, while in other cases it may last for many years and grow stronger every year. True friendship is built on trust and mutual support. Your real friend will always find time to talk and try to find solutions to the hard problems you face every day. They are always there to help you and expect the same from you. Friends are psychologically comfortable with each other, and sometimes are emotionally closer than with their relatives. Friends help you overcome challenges you may face at times in your life. A special thing about friendship is that friends have the ability to do different things like simply talking something through and giving advice or physically helping you Sometimes friends find more comfort in each other rather than family because they might have the idea that there family might judge them, and there friend will tell it right. In difficult times, friends make you see things from a different point of view, allowing you to take time to reflect and examine the situation. Doing this it allows you to see another perspective of the situation and find another way to overcome your challenge. Not only do friends help you through situations, but they go about this through love. Friends are people in your life that love and care about you. They will not only help you through something but they are the ones that will always be there for you in those times of need. They care about you and how you feel and that is what makes them a true friend. A friend is someone who believes in you when you have yet to believe in yourself. They help you to find the meaning of life because they let you know that there is someone out there that cares for you and that you are valuable to someone else in this world. Friends are not only there to help you, but they also add fun, happiness and joy to life. They add fun, happiness and joy as you can relate to each other and share the same values about things. Through sharing the same values you are able to laugh and joke about things that you will both find funny as you share the same ideas. They can make you forget about any problems you have by simply having some fun. Friends can be your whole life as you revolve many things around them. You know you can trust them as much as they can trust you. Friends help us to not take everything in life too seriously and have a bit of fun by simply being in each other’s company. Friendship has great value in the meaning of life. It is one of the richest treasures of life. Friends help you overcome challenges and difficult times in your life, through talking and physically helping you. They are someone who knows you well and cares about you, so that everything they do for you and through love. When the crowd dies down after a crisis, your friends are the ones who are still active. Friends will sit with you in the hospital, be with you while you grieve, be available at a moment’s notice of crisis, come out to help in the middle of the night, stand up for you, lend a hand when there is work to be done, be loyal to you, have fun with you, make you laugh when you are sad etc etc†¦ and the list goes on. The most important thing about friendship is that it adds meaning and value to our lives.

Thursday, January 9, 2020

Essay on Sexual Orientation Discrimination Prejudice in...

Sexual Orientation Discrimination Prejudice in the Workplace. Sexual orientation is â€Å"the clear, persistent desire of a person for affiliation with one sex rather than the other†, otherwise known as sexual preference. (http://medical-dictionary.thefreedictionary.com) Prejudice against lesbians, gays, bisexuals, and transsexuals (otherwise known as LGBT people) remain widespread in American society. LGBT people have always been a target for discrimination. Like other forms of prejudice, this discrimination is based on a hostile attitude toward a specific group and in this case minority. The current strides in the controversy of the legalization of the same sex marriage is a prime example of this discrimination. Sexual orientation prejudice†¦show more content†¦Because of this many of them arrive to work in fear of rejection or being ‘outed’ causing them to lose their job. As discovered by expert Cosby Burns â€Å"Discrimination and unequal treatment o n the job inflicts significant economic harm on gay and transgender public-sector employees and their families.† (http://www.americanprogress.org) Many open homosexuals will be turned down for employment just because of their sexual orientation despite qualifications, even though it is completely irrelevant to their skills and no one’s business but their own. Twenty states in the U.S currently have laws prohibiting the discrimination based on sexual orientation in public, as well as private jobs. These states include Colorado, Connecticut, Hawaii, Illinois, Iowa, Main, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, Washington Wisconsin and California. As found by California lawyers, the number of cases filed with the California Department of Fair Employment and Housing, or DFEH, pertaining to employment discrimination based on sexual orientation has â€Å"increased from 636 in 2001, to 714 in 2005 and to 821 in 2008. In 2011, the number of sexual orientation employment discrimination cases filed with DFEH spiked to 1,104.† This drastic increase may be attributed to the advocacy of equality in marriage laws in California and in otherShow MoreRelatedDiversity Paper892 Words   |  4 Pagesstatus, sexual orientation, religion, occupation, skills and abilities, personality traits, and values. This paper will discuss the impact that race and ethnicity, age, gender, and sexual orientation have on an individuals behavior. Human behavior is impacted greatly by race and ethnicity. Human behavior can easily be affected by stereotypes, discrimination, and prejudices. 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Wednesday, January 1, 2020

Recycling Research Paper - Free Essay Example

Sample details Pages: 5 Words: 1399 Downloads: 7 Date added: 2019/03/11 Category Environment Essay Type Research paper Level High school Tags: Global Warming Essay Recycling Essay Did you like this example? Recycling Research Paper The EPA said that 75% of the American peoples waste are recyclables, but we only recycle about 30% of it. Some might say that the recycling economy is dying and that it will cost United States citizens more money; however, the recycling industry will keep streets and oceans clean which keeps plastic out of both. Mandatory recycling programs would be too expensive and cause financial hardship for some municipalities. The recycling industry is slowly going to not exist there for you will need to change your ways of recycling, and pay more for it, as a result (Tita). The material that the people are recycling like paper, plastic, glass, and metal are not turning up high profit anymore they more of a liability, not an asset. According to the Wall Street Journal, Bob Tita wrote, 122 million pounds of recycled glass was used for roads and trash to cover last year because there was no one willing to buy the glass. Recycling markets are changing due to the volatility of changing trends, particularly trends overseas. China has recently changed there recyclers and they are looking for new buyers. The market for different types of paper has gone down drastically in the past year, this means it costs the company to recycle that material (Tita).To run a recycling center you would have to sell what you ar e recycling if you dont then you run the risk of losing the factory. There are no buyers for mixed glass Wegmans food market ditched glass jars for the pasta sauce and went to plastic. They did this because when shipping glass has a chance to break were as plastic is guaranteed to not break. However, there have been studys made that say in about 20 years the recycling industry will begin to increase and the demand for the recycling industry will become more needed. Don’t waste time! Our writers will create an original "Recycling Research Paper" essay for you Create order Furthermore, The United States recycling management industry is dwindling away that means that they charge residents to recycle their plastics and for disposal of it. Prices for scrap paper and plastic have collapsed, this is charging residents more to collect recyclables. According to Rochester Democrat and Chronicles Steve Orr, The plastics, papers, and cardboard are piling up at recycling plants because they have no one paying for them and theyre not being exported or processed in a domestic market. Changes in the economy have cut off exports from the U.S, the worlds largest generator of paper scrap and plastics. The people of waste-management authority in Lancaster county doubled the charge that residential trash collectors have to pay to recycle their recyclables (Orr). This will drive the cost up for upgrades for the processing facilities, collecting waste materials, finding different utility vehicles, educating residents by having seminars or different types of programs. Sacra mento County collects recyclables. Now, the county is paying what will amount to about $1 million a year, or roughly $35 a ton, to defray the processors costs (Tita). That increased from $250 thousand as of the next year. This was due to the change in the recycling economy, the price paid to by plastics, glass, and mixed paper. The price that you will pay to recycle may get higher but there are many studies that say in another 100 years we will be drowning in plastics if we do nothing about it. The choice is a world full of plastic laying everywhere or pay a little extra to keep the oceans and the streets clean. It is often argued that mandatory recycling programs would keep plastics out of the landfills and could be profitable for cities and residents alike. According to the National Geographic Society, Laura Parker wrote, The world has made 9.2 billion tons of recycling and only 6.3 billion made it to a recycling bin. They say for the plastics to biodegrade it would be about 450 years to never. All of the plastics in the ocean are estimated to kill millions of marine wildlife every year. There is a beach in Hawaii that is called big island there are ankle deep microplastics that covers the beach. The sound like rice crispy treats when you step on them. Marine species from zooplankton to large wales are digesting what we produced. This is slowly deteriorating there body from floating in it and eating it. According to the Vermont resource economist Ted Siegler, We know how to pick up garbage. Anyone can do it. We know how to dispose of it. We know how to recycle. Its the matter of building t he necessary institutions and systems for it (Parker). If the necessary institutions were built then the oceans would be cleaner and not turn into a thin scoop of plastics. Another word for these small plastics are Microplastics coined by Thompson it means small dissolved plastics which has a large accumulation in the ocean. The recycling institutions would keep not only the oceans clean but the streets of your town or city. Moreover, the zero waste movement gains traction, so do various waste-to-energy (WTE) technologies. The plans are to turn plastics and even trash into reusable energy or product. This is the basic definition of the term zero waste and waste-to-energy. There are even a growing number of people that have joined the Zero Waste International Alliance (ZWIA). They specialize in establishing a global standard to guide people to the waste-free zero waste standard. This ultimately this is to eliminate the toxicity and waste that is produced by the American people. They have different ways of disposing of the product like incineration, gasification, and pyrolysis these are some of the ways that the eliminate the waste that is produced. Green-friendly micro-factories can reduce landfill, create jobs, provide business opportunities and boost our declining manufacturing sector (Sahajwalla). The government is the only problem of why this technology is not yet been produced they need the support them, and the businesses need to use it. These micro-factories can operate on like 50 square meters and can be put wherever there is a large stockpile of the recycling. These micro-factories will help make the number of plastics, glass and mix paper is laying around not being reused and recycled back into the cycle. This will help keep the recycling out of the towns and out of the oceans. As well as, reducing global warming and conserving natural resources. During waste disposal, huge amounts of waste have combusted that lead to the emission of vast greenhouse gases such as carbon dioxide, sulfur, and nitrogen, which contribute to climate change and global warming.(Conserve Energy Future). What happens when you dont recycle it goes to landfills and they get buried and plastics are very toxic to the environment. They are bad for the are. When plastic sits in the sun for hours it produces gases that are toxic when breathed in. Recycling reduces the emission of these fumes and the toxins and handles them properly. Global warming is a problem and fixing one thing at a time will help stop the global warming epidemic. Starting to recycle all of the recyclable items makes us one step closer to stopping global warming. Recycling is a surefire way of conserving existing raw materials and protecting them for future use. (Conserve Energy Future).As well as getting closer to stopping global warming by recycling this also helps conserve natural resources. If the process of recycling was not around then that means that the new product will need to be made. This means that more trees will be cut down to make paper and more plastics will be made that will just start piling up even more. Stopping are bad habits right now will help us in the long run. Conserving our natural resources should be one of our biggest goals because when we run out we are screwed recycling is the start of saving the resources. The final analysis is, that even though the recycling industry will cost people more to recycle things properly and the recycling economy is slowly rotting away due to the decrease in recyclable items worth. The people will still benefit from recycling like keeping plastics out of the oceans and street. They also help us get to that zero waste and waste to energy goal while also help stop global warming and slow the depletion of the natural resources. The recycling industry helps remove plastic from the streets and collect the trash and plastics from the oceans.